Rude Servers At Restaurants...

If you receive bad service at a favorite restaurant of yours, do you stop going?

  • Yes, no doubt.

    Votes: 17 34.0%
  • Yes, but only if the rudeness gets out of control

    Votes: 5 10.0%
  • Yes, but I still go, just not as much as I used to

    Votes: 4 8.0%
  • No, but I would stop going if the rudeness continued

    Votes: 15 30.0%
  • No, the food is the most important thing

    Votes: 9 18.0%

  • Total voters
    50
im a server and this is a guideline to all those people who dont know whats its like to work in a restaurant or just plain idiots.


Dining Out

If you ever eat out...read this!! So true!! Please repost.
Servers are people too! The next time you're out eating at a restaurant, look at your server. Do you think they are really happy to be doing that job? The answer is no, they are not, but it's what we do, and we do it for the money so please help them out. Its a tougher job than you think and you should pay them accordingly!

There are SO many people out there flooding the restaurants w/o any knowledge of how to behave or tip. Here is a short guide for the general public to follow. Feel free to print out and store in your wallet and/or purse.

1. CHILDREN "THE LITTLE DEVILS":
If you have children, DO NOT let them, open and dump anything on the table (ie; salt, sugar, etc). IF YOU DO, you must leave an extra $5 for the server to clean up YOUR CHILD'S mess & to restock the now unusable wasted items. We are neither their babysitter nor their parent. The least you can do is pay us for the extra work. Also make sure you control your kids and don't let them scream or run around the restaurant. It's very distracting not to mention dangerous if they get ran over by a server with hot food in their hands.

2. "THE CAMPERS":
If you feel the necessity to stay for longer than 15 minutes after you pay, its an extra $3 every 30 minutes. We make our money from the tables. If you are in one and we can't seat it, we don't make money.

3. "THE VERBAL TIP":
Telling a server they are the best server they've ever had is NOT a tip. If we are good, let us know by leaving us more money. We cant pay our bills on compliments. Its not that we don't appreciate the praise, its just that if you say that and then leave a shitty tip it's an insult.

4. THE SALVATION PAMPHLETS:
Prayer cards and any other religious pamphlet is NOT a tip. Jesus doesn't pay the bills!! It is insulting that you assume we are w/o religion and must save us. Again, like ..3, we cant pay bills w/prayer cards. We'd go to church on Sundays if it wasn't mandatory to work on Sundays because EVERYONE who goes to church follows it by eating out.

5. TIPPING:
It's not 1960. 18% is the MINIMUM amount of what you should be tipping your servers. We'll break it down for you....just look at the tax line and multiply by 2-3, this gives you your minimum tip amount. Remember, our companies pay us minimum SERVER Wage, which is only $2.13/hr. We are taxed on 10 percent of your meal automatically anyway. So if your meal is $100 and you leave $10 and we tip out $4-5 to the busser, then $4-5 to the bartender, and whoever else then we pay tax on 10 dollars and we make $5. It seems small but it adds up. How many times do you eat out per week and do this? -Adding to what Katy wrote - The easiest way to figure a tip is to look at your subtotal (before tax) - say it's $64.35 - and double the first number...your tip would then be $12...Also, if you have any coupons: ADD THE AMOUNT OF THE COUPON TO YOUR TOTAL AND TIP OFF OF THAT!!! We still have to claim 10% of the sale (before the discount!!!)

6. THE COMPLAINERS:
If you get a discount because of your food was prepared wrong or you just feel like being an asshole, don't take it out of our tip. We didn't cook it. The cooks get paid hourly regardless if the food sucks. However, we only make what you give us.

7. THE LATE ONES:
If you come into the restaurant 10 mins before closing or any time near closing hurry up and order your food and get the fuck out. No better yet....don't come in AT ALL. I'd rather not have the 5 extra dollars you're going to leave on your $60 check. Thanks anyway... Closed means closed, not social hour. What no one seems to realize is that if customers are there, we are there no matter how late they stay. We recommend 24 hour establishments such as Dennys if you wish to sit into the wee hours of the night.

8. THE GREET:
When we come up to the table to greet you and we ask how you are doing please let us know. If you are in a bad mood we want to know that we are going to have to deal with your attitude the entire time. A confused stare or complete silence does not suffice as a reply to "How are you doing?". Also stop interrupting our greeting and say "I want coffee", "Can we get some bread?", or "What are the soups?" But please there is no need for life stories...we aren't telling you ours are we?

9. THOSE DAMN CELL PHONES:
Seriously! Get off your fuckin phone...This is probably the rudest thing to do. If you must be on your cell, at least keep your voice down in respect for other customers. If you are on your cell phone when we walk up to greet your table we will walk away and not return until you get off your phone. All we ask is MAYBE two minutes of your time. So get off your phone. If you want to be rude to the guest with you, by all means, go right ahead.

10. THE IMPATIENT ONES:
Ahh yes... If a server comes to bring out your drinks and she/he is juggling about 5 things don't ask "Are we going to get some bread???". Do you not see their hands are full, does it look like you are going to get some bread at that moment. Clearly you will get bread, but unless the server can magically make bread appear, your question is ridiculous. Some people at your table might want their drink first, so thats what I'm bringing right now.

11. THE ONES WHO RUN YOUR ASS OFF:
If a server comes to your table and asks "is there anything else I can get for you?" I want you to tell me everything you need. Don't ask for one item, have me go and get it and on returning ask me for something else...and then keep doing it. Think of EVERYTHING you will need to make you happy and tell me ALL AT ONE TIME. We do have brains and can remember things... and last time we checked you aren't the only people in the restaurant, we have other tables that need us, and can't spend all night running back and forth.

12. SELF-SEATING:
Once again...it is not 1960, and most restaurants are not on a "seat yourself" policy. Don't just assume that the area near the bar is a place where you can sit yourself down wherever you want. There is actually a reason hosts put you where they do. Hosts try to rotate tables, ensuring that each server gets the same amount of tables, and also so that servers do not get three tables all at once. This helps guarantee you get the best service possible. Therefore don't ask to sit somewhere else once a host has brought you to a certain table either....RUDE. If you are unsure about the restaurant's policy and there is someone standing at the door staring at you when you walk in, you can bet that's a host and they will inform you. Waffle House is the only place it is acceptable to sit at a table still left dirty from the party seated there before...and please feel free to go there.

13. ORDER TAKING:
When the server comes by to take your order, don't say that you are ready if you really aren't. Although it may seem fun to keep your server standing at your table for endless amounts of time while you actually decide what you want, there are once again other tables and other things that need to be done.

14. ASKING TO SEE THE MANAGER:
If your food sucks and you ask to see the manager don't make us sound like incompotent assholes. We bust our asses to make you happy, we dont cook your food so please STOP taking it out on us

15. SUNDAYS
Just dont go out on sundays. Seriously don't. Stay home and cook your own food. Sunday is no diffrent then Monday-Saturday yet people love to shaft you on sundays, why? So do us all a favor and stay home. Especially the first week of the month, we dont want a whole $2 out of your welfare check.

16. JUST SOME ADDITIONAL POINTERS FROM A HOSTESS (YES, THEY ARE ALSO PEOPLE TOO)...
a) If a host or hostess is holding the door open for you as you come in, don't push the door farther open than it already is. 1) It does actually hurt when you hyperextend your arm like that, and 2) it's not funny to watch the host/hostess fall out into the lobby, no matter what you think.
b) If the host or hostess tells you that it's going to be an hour wait, then it's going to be an hour wait. And your wait time does not decrease if you come up to check to see "how much longer" every five minutes, nor will it decrease if you stand in front of the person running the list and stare/sigh loudly/mumble under your breath about how long it's taking.
c) Yelling, swearing, and/or threatening a door person, particularly a female door person, will not get you the table you want or get you seated faster. In fact, it will get you nothing but a boot from the restaurant, so don't try it.

If you are a server, have ever been a server, know any servers, or have ever had a server that you liked, please repost this so the word can get out, since so many people are uneducated about tips and our lives depend on this - at least for now...or refer them to the movie "Waiting"
And add anything you think might help other people understand our lives
 

Deepcover

Closed Account
So far I've never had a problem and I usually ask nicely or say "thank you" because they work very hard for a very low wage. My only guilt is I'm usually a cheap tipper...
 

vodkazvictim

Why save the world, when you can rule it?
I've worked in hospitality and won't tolerate poor service; I supplied high standards and so I epect them to (provided the place has bothered to hire enough staff, that is).
 

Will E Worm

Conspiracy...
A lot of butt hurt, whining in this comment. :tongue: R6Raven.


1. CHILDREN "THE LITTLE DEVILS":
If you have children, DO NOT let them, open and dump anything on the table (ie; salt, sugar, etc). IF YOU DO, you must leave an extra $5 for the server to clean up YOUR CHILD'S mess & to restock the now unusable wasted items. We are neither their babysitter nor their parent. The least you can do is pay us for the extra work. Also make sure you control your kids and don't let them scream or run around the restaurant. It's very distracting not to mention dangerous if they get ran over by a server with hot food in their hands.

An extra $5!? :facepalm:

2. "THE CAMPERS":
If you feel the necessity to stay for longer than 15 minutes after you pay, its an extra $3 every 30 minutes. We make our money from the tables. If you are in one and we can't seat it, we don't make money.

I stay longer than fifteen minutes. :tongue: I am paying and I can do as I please.

I was at a Frisch's for about an hour and a half once. Country Fried Steak :drool2:

Worked at one once too. :facepalm:

3. "THE VERBAL TIP":
4. THE SALVATION PAMPHLETS:
Prayer cards and any other religious pamphlet is NOT a tip. Jesus doesn't pay the bills!! It is insulting that you assume we are w/o religion and must save us. Again, like ..3, we cant pay bills w/prayer cards. We'd go to church on Sundays if it wasn't mandatory to work on Sundays because EVERYONE who goes to church follows it by eating out.

You will take it and like it! :nono: :D Leaving a tract and trade school information next time. :1orglaugh

5. TIPPING:
It's not 1960. 18% is the MINIMUM amount of what you should be tipping your servers. We'll break it down for you....just look at the tax line and multiply by 2-3, this gives you your minimum tip amount. Remember, our companies pay us minimum SERVER Wage, which is only $2.13/hr. We are taxed on 10 percent of your meal automatically anyway. So if your meal is $100 and you leave $10 and we tip out $4-5 to the busser, then $4-5 to the bartender, and whoever else then we pay tax on 10 dollars and we make $5. It seems small but it adds up. How many times do you eat out per week and do this? -Adding to what Katy wrote - The easiest way to figure a tip is to look at your subtotal (before tax) - say it's $64.35 - and double the first number...your tip would then be $12...Also, if you have any coupons: ADD THE AMOUNT OF THE COUPON TO YOUR TOTAL AND TIP OFF OF THAT!!! We still have to claim 10% of the sale (before the discount!!!)

You have to be kidding me!? I leave maybe $3 at that. A nice, pretty girl might get more. ;)

I have left a little more. Depends on the attitude and service.


9. THOSE DAMN CELL PHONES:

I hate cell phones too.


12. SELF-SEATING:
Once again...it is not 1960, and most restaurants are not on a "seat yourself" policy.

Self-seating is the best option.


15. SUNDAYS
Just dont go out on sundays. Seriously don't. Stay home and cook your own food. Sunday is no diffrent then Monday-Saturday yet people love to shaft you on sundays, why? So do us all a favor and stay home. Especially the first week of the month, we dont want a whole $2 out of your welfare check.

Sundays are a busy day for some. Just do not work on those days if they are that much of a problem.
 

C.K. Lawrence

Closed Account
I haven't encountered anything to damaging in my time, maybe I'm lucky. I have come across a few servers who seemed a tad surly, but a little pleasant conversation usually turned that bit around. Hey, work is work and much of the time it's for diddly squat in this industry. I tend to find other customers to be the culprits or cause as posted earlier in the thread. I also like to tip, even if unwarranted. That said, will I go back if the place was shoddy or the service bad, no.
 
1st time : I would tell the guy to to treat me better
2nd time : I would tell his boos the guys about his employee's bad behaving
3rd time : I would stop going and I would tele the boss he lost a regular customer because of that guy.
 
A simple way around this:

If you have a rude waiter/waitress, ask them, politely, after the first instance of rudeness to remember that their job is to bring you the dinner you order, and to do so in an expedient, professional way. If the rudeness persists, suck it up until the end of the meal. At that point, when the bill is left, pay it with no tip. When the waiter/waitress comes to collect it, pick it up, ask him/her to walk with you back to the kitchen, then give it to him/her in the kitchen. Say (loudly) that the food was good, but the person bringing it out seemed to have forgotten that it was his/her ENTIRE job to treat you well, and to give you excellent service. Then, leave a cash tip for the chef/kitchen staff.

You still get a good meal, the right people get tipped, and you've made an ass out of a person who doesn't remember that giving you good service isn't doing you a favour, it is doing his/her job.
 

squallumz

knows petras secret: she farted.
its tough for me.

one one hand, you pay ridiculous prices for the meal which includes the service.

on the other hand, i hate people being fake and up your ass the whole time.


i dont want to be bothered and have my ass kissed throughout my meal but i also want my food right and somewhat timely. i dont want to be checked in on every time i take a bite like im a baby. and i dont want to be rushed out.

id just rather stay home.
 

xfire

New Twitter/X @cxffreeman
There are several options on how to handle a rude server. I like Dirk's suggestion and intend to try that the next time it happens to me. What I've done in the past; 1. leave no tip 2. ask to speak to the manager 3. write a letter of complaint (usually gets excellent results) 4. call and complain when I get home 5. don't go back. I called Pizza Hut the other day after getting some of the best carry out pizza I've had in years and let them know how good they were. With me it works both ways.
 
The one thing I really hate is if the waiter/waitress thinks you're not going to tip, or if you're a young couple. My wife and I are in our upper 20ies and lower 30ies and we have kids. The waitress thinks we are young and won't tip. They get pissed when we tell them that we have both worked in restaurants and we know what to expect and when. Then they get upset at themselves because they lost out on a decent tip.
 

Jane Burgess

Official Checked Star Member
I used to work at Hooters and it would PISS me off when people came in 5 minutes or less before we closed. It is rude to wait until the last minute and then make everyone have to wait around until you are done ordering or eating. Servers have a tough job and deal with a lot of assholes. I always cut them slack if they are rude since they are probably having a bad day.
 

squallumz

knows petras secret: she farted.
There are several options on how to handle a rude server. I like Dirk's suggestion and intend to try that the next time it happens to me. What I've done in the past; 1. leave no tip 2. ask to speak to the manager 3. write a letter of complaint (usually gets excellent results) 4. call and complain when I get home 5. don't go back. I called Pizza Hut the other day after getting some of the best carry out pizza I've had in years and let them know how good they were. With me it works both ways.

pizza hut with a good pizza? those words havent been said since the 80s. :bsflag:
 

Petra

Cult Mother and Simpering Cunt
its tough for me.

one one hand, you pay ridiculous prices for the meal which includes the service.

on the other hand, i hate people being fake and up your ass the whole time.


i dont want to be bothered and have my ass kissed throughout my meal but i also want my food right and somewhat timely. i dont want to be checked in on every time i take a bite like im a baby. and i dont want to be rushed out.

id just rather stay home.

Believe it or not, you come to appreciate being waited on hand and foot when you end up moving to a country where the word 'klantenservice' simply means a number you call and have to pay 10 cents a minute only to be told 'I'm sorry, I can't help you' or my favorite 'sorry, the rules are the rules'.

Over here, there are no free refills so you're paying about 2.50-4.00 euro for each 8oz or less glass of soda. The hospitality industry claims this is their biggest income. So please, someone PLEASE tell me, if this is your biggest income why the fuck do I have to chase down someone and BEG them to bring me another fucking glass of soda/wine/beer when I finally get convinced to go out to dinner?
 

FreeOnes_Anders

Closed Account
Believe it or not, you come to appreciate being waited on hand and foot when you end up moving to a country where the word 'klantenservice' simply means a number you call and have to pay 10 cents a minute only to be told 'I'm sorry, I can't help you' or my favorite 'sorry, the rules are the rules'.

Over here, there are no free refills so you're paying about 2.50-4.00 euro for each 8oz or less glass of soda. The hospitality industry claims this is their biggest income. So please, someone PLEASE tell me, if this is your biggest income why the fuck do I have to chase down someone and BEG them to bring me another fucking glass of soda/wine/beer when I finally get convinced to go out to dinner?

Also... if the food isnt satisfactory its not the chefs fault.... its yours!

I´ve been accused of ordering "the wrong food" when I told them that my medium rare steak was well done, borderline charcoal.
 

Petra

Cult Mother and Simpering Cunt
Mind, Anders and I have found that not all service sucks over here. We found that generally you get pretty bloody damned good service at pubs or places run by foreigners. They want your money and are happy to do what it takes to keep your wallet open.

Most dutch owned establishments (and even stores) don't seem to really give a shit if you spend your money with them or take it elsewhere. And before someone jumps in and says not all are like that...after almost 7 years here I can count those that treat me as a valued customer on both hands and I have fingers to spare.

Now belgium...we love going there to eat since I think food is the national passtime. ;-)
 

squallumz

knows petras secret: she farted.
[B][URL="https://www.freeones.com/petra said:
Petra[/URL][/B], post: 6800309, member: 114093"]

Now belgium...we love going there to eat since I think food is the national passtime. ;-)

but there's no gum in belgium..
 
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