Since we sharing bad service stories, I had one two nights ago.
I go into an Earls, I love one of their pizzas so I usually go in a few times a month for it. So this time I walk in and its packed busy (tourists), so we are asked if we mind being on the patio. I reply "of course not", its not the nicest most scenic patio in the city but its nicely covered so its like being inside. We get out there and there are no place settings, we order our food and for the first 5 minutes the server is fine.
The person I was with orders some salad and I order my pizza, and this is where the problems start. One random server comes and tosses my pizza (much smaller than it usually is) on my table and leaves while my friend is sitting food-less. No napkins or anything. 10 minutes later the salad shows up, but no utensils to eat it with. I ask for a refill on my drink, she walks off with it. She walks by with a giant tray of drinks, then back again and then past again with a single drink on a tray. 20 minutes later I am able to wave her down and she says "sit tight I'll get your refill", I also place an order for some wings at the same time. She comes back instantly with the drink this time. I finish my pizza and another server brings the wings by, by this time I need another refill. 25 minutes for this one, still no napkins on the table. No chili peppers for the pizza, basically ignored. Not to mention I was the first table next to the doorway into the restaruant. So when time comes to pay, I go to the bar and she comes running over, asking me how my food was and being all giddy. Threw her a zero tip and walked off.