People do that same bullshit to everyone that works in any sort of customer service. I've been told some pretty nasty things before too. Like one woman told me that I didn't deserve a job. I've been called lots of names, I've been screamed at, insulted, degraded, had customers tell other employees that they hope I get fired. Actually, this one guy that was completely wasted once who gave me a hard time about him ordering his own pizza incorrectly, came in again a few days later, telling the other shift manager that he hopes I get fired. Well, about two months later, SHE got fired. Funny how all the assholes flock together- shitty customers like shitty workers, and they all get shit canned at the end of the day.
When I said I wanted a little boring cubicle job, I also included that I want a boring cubicle job that involves absolutely zero interaction with customers. None. I can't stand being degraded and talked down to and yelled at, having to sit there and take it and put on a fake ass smile. Can't do it. Every time it happens, it makes me angrier and angrier, makes me dread going into work that much more the next day. I used to be so polite and pleasant and smiley and all that good stuff, but after having been there for so long, I dread going to work, I hate the place. Customers have torn me to shreds and it's showing. I admit, I have the worst attitude sometimes at work.