Hi guys do u know which term is more appropriate to use? I'm having computer problems and need to email a technician, and I want to make it sound professional. Thanks!
Doesn't matter if you call it 'hard disk', 'hard drive' or whatever, if the rest of your email sounds like crap, it won't sound professional anyway.
Mostly when people ask me to help them with computer problems it sounds like this:
- "Hey man, can you take a look at my computer, it crashed"
- "What happened?"
- "Dunno. I was working on my computer and it suddenly crashed"
- "What did you do?"
- "Nothing. I was just working"
- "What programs were you running?"
- "Euh... dunno. I was just browsing"
- "Did you install anything new lately?"
- "Euh... No"
- "Did you change any configuration?"
- "No"
- "What error came up?"
- "Dunno"
...
Really helpfull