Hey Jay. Welcome! I think it's because your account wasn't confirmed via email. AKA, the spam *******. Try it now, I should have you set up and ready to go!
Now it is. Now that you're confirmed, we're also working on fixing a little issue with myFreeOnes. It should be solved soon. Hang in there! Same for you, Wayner. Just give it a bit as we're working on it