Facebook conundrum

[Bluejaye]

Here's a puzzle for everyone, with a question at the end.

I set up a Facebook page for my 83 year old mother, so she could keep in contact with her friends. After three days, she had a cute picture of my old cat and five friends. Then Facebook disabled her account.
After going through their dumbass form, we were informed that she had broken Facebook terms.

Now the question. Does anyone know of a 100% guaranteed method of contacting these fucking people to find out how an 83 year old with one picture and five friends broke their terms?

I have tried Twitter (didn't really expect an answer there), I sent an email from her email address to Facebook support with no answer and I sent and email from my address to what is supposed to be a contact that "always" responds. Guess what, no response.

 

[Pornfan99]

Caveat: I am *NOT* on ANY social media. But - was the cat the "avatar," or primary photo? I think it SHOULD BE of the member, or a (human) member of that person's family.

 

[afterlights]

I read a page a dude made for his dog was zucced because he put the actual birthdate of the dog in its profile and violated COPPA regulations (the dog was under 13).

 

[maildude]

 

[FreeOnes_Adam]

She's 83 and you want to subject her to the horrors of facebook? The poor lady.

 

[Bluejaye]

Pornfan99.
The cat picture was the small picture. Just had a look and spotted more than a few non human pictures in there, on long running pages. Not discounting that could have been the issue though. But some sort of message saying "Hey can you change that picture"? and not a straight disable would have been nice, if that had been the issue.

Afterlights:
All of the personal details, name, D.O.B and so on were all for her.

Adam:
She wanted on to contact her friends, who she can't see as often because of that lovely Covid-19 thing everyone's talking about. I suggested Twitter as being a slightly less invasive option, even though judging by the "improved" layout nowadays they think everyone is a halfwit teen who can't tell the difference between what they wrote and what someone else did.

 

[Harpsman]

Dude, download WhatsApp for her😉

 

[ChuckFaze]

Unfortunately, Bluejaye, I too found out that facebook has a fucked up system as far as that goes. It seriously bites that they don't tell you what exactly you did wrong. They just give you a list of the infractions that will get you banned.

That happened to me twice last year. The 1st time I was banned after only 2 weeks on facebook. Now ... on that occasion, I did have as my Header an image of a guitar and about 4 words. Not being MY image, theoretically that could have been why I was banned. But, I'll never know for sure. They didn't tell me what I did wrong.

The 2nd time I was banned even more quickly after only 1 week on there. By that time I had fixed the Header issue just in case that was the problem. But, I still got banned again.

I figured MAYBE my in yer face aggressive political comments didn't sit well with the particular Democrat-biased local TV station on whose facebook thread I was making them. But, then I deduced that that shouldn't have been the case because there are plenty of posters on there who regularly make even MORE aggressive comments, complete with foul language and X-Rated Memes ... and they're still there. They don't get banned.

So I don't know. I never figured out why I got banned twice very quickly.

 

[Señor Sarcasmo]

Haha awkward. Been there Zuck.